Shipping & Returns

FAQs

Christmas Delivery & Return Policy

Standard Delivery

Delivery is complimentary for all orders. Please allow 3 working days, and an additional 5 working days for delivery of standard engraved items and an extra 10 working days for hand-engraved and monogrammed items. 

To receive your order in time for Christmas, please place your order by 19th December 11:59 pm selecting Standard Delivery.

Express Delivery

We can deliver your order by Next Day Delivery for €18 per address. Next Day Delivery is complimentary for orders over €500. Next Day Delivery orders placed by 1pm Monday to Friday will arrive the next working day, excluding Bank Holidays.

Please note that some areas might not be eligible for this service. We kindly ask you to check your address eligibility during the checkout process to ensure delivery options are available for your location.

To receive your order in time for Christmas, please place your order by 20th December 01:00 pm selecting selecting Express Delivery.

 

Engraving

Please allow an additional 5 working days for delivery of standard engraved items and an extra 10 working days for hand engraved and monogrammed items.

Please place your standard engraving order by 16th December 11:59 pm for delivery in time for Christmas.

Please note that we are not able to accept any personalised or engraved items for refund or exchange.

Returns

Purchases made in stand-alone stores, on nl.tiffany.com or over the phone between 1 November - 31 December 2024 will be eligible for complimentary returns until 31st January 2025. Purchases made after 31st December 2024 will carry a standard 30-day return policy unless stated otherwise.

To return your order, simply visit Returns and follow the steps provided on our partner’s site. Choose between a return or an exchange, and select the return method that best suits you.

Kindly note that Tiffany & Co. does not accept exchanges or refunds on personalised items. Additionally, please note that “Online Only” items cannot be returned to stores.​

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Shipping & Returns