Tiffany & Co. Online Return Policy:
- Returns may be made within 30 days from the date of delivery.
- We are please to offer a complimentary returns and exchange service.
- To return your order, simply visit Returns and follow the steps provided on our partner’s site. Choose between a return or an exchange, and select the return method that best suits you.
- Merchandise purchased online, will be available for refund or exchange providing it is returned in the same saleable condition as when purchased, and accompanied by the original sales receipt.
- Fragrance must be returned in its original packaging (including seal sticker) and in saleable condition.
- Refunds will be issued to the original form of tender and will be processed within 10 working days of the return.
Kindly note that Tiffany & Co. does not accept exchanges or refunds on personalised items. Additionally, please note that “Online Only” items cannot be returned to stores.
If you have any questions please contact our Client Care Centre at 0800 020 2542. An advisor will be on hand to assist you from 10:30 to 19:00 Monday to Friday. Closed on weekends and public holidays in the UK.
