Care & Repair

FAQs

Where can I have my watch repaired?

Visit the Tiffany store of your choice, making sure to bring your watch’s Warranty Certificate. You may also contact Client Care on 0800 020 2542. Our hours of business are 10:30 - 19:00 from Monday to Friday. Closed on weekends and public holidays in the UK.

Once you have left your watch with us, a Tiffany specialist will identify the specific services that need to be performed. You will be given an estimate and date of completion. Service will be undertaken once you have accepted the terms of that estimate.

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There's no question too small or request too big for our Tiffany client advisors. From choosing an engagement ring or gift to providing in-store or virtual appointments, we're always at your service.

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Care & Repair