Shipping & Returns

FAQs

Can I cancel or change my order?

To cancel or change an order, please contact our Client Care Centre on 0800 020 2542. Our hours of business are 10:30 - 19:00 from Monday to Friday; closed on weekends and Public Holidays in the United Kingdom.


Once preparations for shipment are complete, cancellation or modification is not possible, and product returns and refunds must be processed through a return request. Please check our Shipping & Returns Policy for further details.

Need Help, Contact Us

There's no question too small or request too big for our Tiffany client advisors. From choosing an engagement ring or gift to providing in-store or virtual appointments, we're always at your service.

Faq help
/

Shipping & Returns