To cancel or change an order, please contact our Client Care Centre on 0800 020 2542. Our hours of business are 10:30 - 19:00 from Monday to Friday; closed on weekends and Public Holidays in the United Kingdom.
Once preparations for shipment are complete, cancellation or modification is not possible, and product returns and refunds must be processed through a return request. Please check our Shipping & Returns Policy for further details.