Seeking Feedback Through Our Employee Survey
Nurturing an ongoing, open dialogue with our employees is an integral part of our collaborative culture at Tiffany & Co. In addition to our regular formal and informal touchpoints to gather employee feedback, we conduct a global Employee Engagement Survey every two years to identify our successes and areas for improvement. In our 2020 survey, nearly 12,000 of our global employees—86% of our workforce—completed the survey. We were pleased to attain a score of 80% on our Inclusion Index measured through that survey, which aims to demonstrate the extent to which employees feel proud, valued and accepted at work. In addition, on our Employee Engagement Index, we achieved a score of 88% in 2020; as a result, we have met the goal we set as part of our 2025 Sustainability Goals three years ago. We are committed to maintaining this engagement score by continuing our focus on career growth and development, leadership communication and engagement, and enabling diverse opinions and perspectives.