Frequently Asked Questions

Is there BTW charged on-line?

BTW is included in the price and for deliveries to the Netherlands is charged at 21%. Please be advised that BTW raters may vary according to the country of destination. We are not able to handle BTW exempt sales over the web. Should you require further assistance, please call Client Care Toll Free on 0800 020 2542. Our hours of business are Monday to Friday 10:00 - 19:00, closed on weekends and UK public holidays.