Frequently Asked Questions

What are the delivery times and rates?

Standard Delivery

Delivery is complimentary for all orders. Please allow 3 working days, and an additional 5 working days for delivery of standard engraved items and an extra 10 working days for hand-engraved and monogrammed items.



If you have any questions please contact the Client Care Centre at 0800 020 2542. Our hours of business are Monday to Friday 10:00 - 19:00, closed on weekends and public holidays.