Frequently Asked Questions

Do I need to complete additional documents to return my purchase?

No additional documents are required to return your item. Online orders are available for refund or exchange providing the item is returned in the same saleable condition as when purchased.


The return needs to be made within 30 days of the date of purchase and be accompanied by the original sales receipt. Simply visit this page to print out a shipping label. Then arrange a collection or drop off your package at the nearest UPS location. Refunds will be issued to the original form of tender and processed within 10 working days of return.