Tiffany & Co. Leather Care

Leather and Canvas Care

The leather and materials used to craft your Tiffany accessories are sourced from the finest tanneries and fabric mills in the world. Preserve the longevity of your leather and canvas pieces with special care.

Day-to-day Care

External elements such as excessive heat or moisture can affect the overall look of your leather accessory. Following proper care and storage guidelines will ensure the longevity of our exceptional leather goods. When not in use, store your item in the protective dust bag provided at purchase.

Leather Types
Suede & Haircalf Care

How to Clean Leather Goods

When cleaning leather, always test a small, hidden area first. Never use saddle soap, oils, hairdryers, abrasive cleaners, furniture polish, varnish or ammonia to clean Tiffany leather accessories.
 

To remove stains, oil-based spots and spills, follow the instructions below: 
 

  • To remove stains, use a mild solution of one part soap to 10 parts water. Apply gently with a wet white cloth and then fully rinse. Let air dry.
  • To remove oil-based spots, use a dry white cloth to blot the area. The spot should quickly dissipate. Do not apply water to the spot.
  • To remove other spots and spills, immediately blot the area with a clean, absorbent white cloth or sponge. If the stain persists, use plain lukewarm water to carefully clean the spot. Blot with a clean towel, then air dry.
  • To clean patent leather or canvas, use a damp white cloth and a small amount of mild soap.

 

 

Request a Repair

We are delighted to offer cleaning and repair for most Tiffany products. Our services include:
 

  • Professional jewellery resizing, cleaning, polishing and repair 
  • Watch battery replacement, resizing and maintenance
  • Leather repair


We accept products for servicing at Tiffany stores. 

Find Your Nearest Store



For other servicing enquiries, please contact 0800 020 2542

 

To submit a repair request by mail, click through below.

Frequently Asked Questions

How do I care for my leather goods?

The leather and materials used to craft your Tiffany merchandise are natural products sourced from the finest tanneries and fabric mills in the world. Slight imperfections and colour variations may occasionally appear, enhancing the beauty and uniqueness of your piece. 

 

External elements such as excessive heat or moisture can affect the overall look of your accessory. Following proper care and storage guidelines will ensure the longevity of this exceptional product. When not in use, store your item in the protective dust bag provided. 

 

Calf and Grain Leather

Leather has inherent slight variations and imperfections, which are normal and add to the beauty of each piece. The grain leather is treated naturally, so colour and texture may change over time, darkening and softening to create an elegant patina. If scuffs or bruises occur, rub the affected area with a soft, dry white cloth.

 

Patent Leather

To avoid colour transfer, do not rest patent accessories against one another. If leather becomes dirty, clean with a damp white cloth and a small amount of mild soap. For stains, oil-based spots and spills, follow the instructions below.

 

Canvas

If necessary, spot-clean with a damp white cloth and a small amount of mild soap. As with any cotton product, if canvas is repeatedly exposed to direct sunlight, a softening of colour may occur. For stains, oil-based spots and spills, follow the instructions below. 

 

Special Considerations

Always test any cleaning method in a hidden area first. Never use saddle soap, oils, hairdryers, abrasive cleaners, furniture polish, varnish or ammonia.

 

For Stains

Use a mild solution of soap and water (10 parts water to one part soap). Apply gently with a wet white cloth and then fully rinse. Let air dry.

 

For Oil-based Spots 

Blot oil spots with a clean, dry white cloth. The spot should dissipate into the leather shortly. Do not apply water to the marks.

 

For Other Spots and Spills

Immediately remove the spill or spot with a clean, absorbent white cloth or sponge. If stain persists, use plain lukewarm water to carefully clean the spot. Blot with a clean towel, then air dry.

 

Suede

The rawness of suede makes it a unique but delicate material. 

 

If stain or colour transfers occur, use a soft brush to gently rub the affected area. Remove dry stains and marks from suede by gently rubbing a clean pencil eraser on the affected area. For wet stains, lay a paper towel on top of stain to absorb most of the liquid. Do not apply any kind of stain remover or other products.

 

Haircalf

This is a delicate material. Please be aware that over time, balding may occur in high impact areas. It is difficult to prevent this, as it is entirely dependent on the individual animal skin. Try to protect your items from exposure to direct sunlight, sharp objects and excessive heat. To ensure longevity, be gentle with your haircalf item and store it in the protective dust bag provided when not in use.

 

Care should be exercised when cleaning haircalf. Use a damp white cloth and wipe with the hair, and not against the natural lay of the hair. For best results, avoid vigorous rubbing and do not use saddle soap or other leather cleaners.

How to clean a leather purse

When cleaning leather, always test a small, hidden area first. Never use saddle soap, oils, hairdryers, abrasive cleaners, furniture polish, varnish or ammonia to clean Tiffany leather accessories. To clean patent leather or canvas, use a damp white cloth and a small amount of mild soap.

How to remove water stain from leather

Avoid exposing leather goods to liquids, moisture, cosmetics and household chemicals. Should stains appear, immediately remove the spill or spot with a clean, absorbent white cloth or sponge. If the stain persists, use plain lukewarm water to carefully clean the spot. Blot with a clean towel, then air dry.

What cleaning and care services does Tiffany offer?

Tiffany & Co. offers a range of care services and resources to help you care for your most adored pieces.

 

Cleaning & Care services include:

  • Complimentary cleaning, offered on site. (Please note that in-store complimentary cleanings may be temporarily suspended due to COVID 19)
  • Complimentary resizing for all solitaire diamond ring purchases
  • Diamond valuations
  • Engagement ring and diamond consultations
  • Engraving
  • Jewellery polishing
  • Watch maintenance, battery changes, strap replacement and bracelet shortening
  • Prong checks
  • Repairs
  • Resizing